Drain Cleaning Irvine
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Privacy Policy

Last updated: September 6, 2026

This page explains what happens to your information when you visit Drain Cleaning Irvine online, request an estimate, or call our Walnut Avenue office about a drain or sewer problem. We've tried to write it in plain language rather than dense legal boilerplate. Browsing the site or reaching out to us means you're agreeing to the practices described below.

Information We Collect

We collect information you choose to give us, plus a small amount of automatic technical data:

  • Contact details — your name, phone number, email address, and service address — whenever you call or email us.
  • Job details, such as a description of the drain or plumbing issue you're calling about, a preferred appointment window, or any notes and photos you choose to share.
  • Basic site usage data, like browser type, device type, and pages visited, collected automatically through our web host's standard server logs.

How We Use Your Information

We use what we collect to:

  • Respond to your request and put together an estimate.
  • Schedule and carry out the drain cleaning service you're requesting.
  • Follow up with you about an appointment, a quote, or a job we've already completed.
  • Keep accurate service and billing records.
  • Meet our legal and tax obligations.

How We Share Your Information

We don't sell your personal information, and we don't hand it off to marketers. We share it only with:

  • The technician assigned to your job, so they know where they're headed and what to expect before they arrive.
  • Our website host, strictly to keep the Site running.
  • Google, when you load the map embedded on our Contact and About pages showing our Walnut Avenue location — Google may set its own cookies or collect usage data under its own privacy policy, separate from ours.
  • Government or legal authorities, only if we're required to by law.

Cookies & Analytics

The Site itself uses only the minimal cookies it needs to function. The embedded Google Maps location finder on our Contact and About pages may load its own cookies once you interact with it, governed by Google's privacy policy rather than ours. If we add analytics or advertising tools of our own in the future, we'll update this section to explain exactly what they collect and how.

How Long We Keep Your Information

We hold on to contact details and job records for as long as makes sense for running the business — think warranty claims, repeat service calls, and standard tax recordkeeping — and not longer than that.

Your Choices

Want us to update or delete what we have on file for you? Contact us using the details below and we'll take care of it, aside from anything we're required to keep for legal or tax reasons.

Children's Privacy

This Site isn't directed at children under 13, and we don't knowingly collect information from anyone that age.

Changes to This Policy

If this policy changes, we'll post the update here with a new "Last updated" date at the top.

Contact Us

Questions about this Privacy Policy? Reach us here:

Call Now: (949) 298-9179